Despite some recent reports and speculation, we want to reassure all of our 6 million Xbox Live members that we have looked into the situation and found no evidence of any compromise of the security of or our LIVE network. There have been a few isolated incidents where malicious users have been attempting to draw personal information from unsuspecting users and use it to gain access to their LIVE account. We think this is a good time to remind our members that they should never give out any of their personal information.

  • To our knowledge, there has been no compromise of the Xbox LIVE network.
  • To our knowledge, no credit card or other personal information was exposed.
  • We are always evaluating our security policies and procedures.  In order to help protect their Xbox LIVE Accounts, customers should follow the guidelines outlined in the Xbox LIVE code of conduct on  ( Specifically:

"...Don't give out information that personally identifies you (such as your real name, address, phone number, credit card number, etc.) while you're playing. This includes voice chat and the names you create for your gamertag or mottos. This information could be used by other players for illegal or harmful purposes. Also, don't give out the personal information of other players."