Here's a novel concept: ask your fans what they want in your game. Red5 Studios has done just that with Firefall
, taking suggestions from the fan community and inviting ten of the most senior players to evaluate the current beta. The results are promising: Red5 is actively adjusting the general feel of the game by re-balancing skill sets, tweaking stats like player movement and overall working the combat so it feels more "right" to the fans. They're also overhauling the matchmaking so that seasoned pros don't dominate matches, and everyone has a balanced skill progression where they're matched against foes of relatively equal expertise. Check out this dev diary for more info.