I've graced Gamestops here and there when I'm lazy and just want to pick something up quick or I have nothing to do after that big Chipotle meal I've eaten next door to one near my old work place. The people in the one at my local mall are always friendly and I've never had problems. If you want to know more on some inner workings though you might want to check out these videos from an ex-employee
. There are seven of them averaging about 7 minutes per video so he talks a lot on working there, what corporate likes to do, why the Edge card isn't all that it's cracked up to be, and using customers as free labor.